Terms & Conditions 999myr – Guide Platform Usage Complete

In these Terms & Conditions, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "999myr" or "Platform" refers to the website, mobile app, and all services operated under the 999myr.asia domain.
• "Member" or "User" refers to any individual who has registered and holds an active account at 999myr.
• "Credits" refers to the funds balance in a member's account that can be used for betting or purchasing game tickets.
• "Bonus" refers to additional credits granted by 999myr to members through various promotional programmes.
• "Rollover" or "Wagering Requirement" refers to the total wagering amount that must be completed before bonus credits can be withdrawn.
• "RNG" refers to the Random Number Generator used in digital games to ensure fair and tamper-proof outcomes.
• "KYC" refers to the Know Your Customer process — an identity verification procedure that may be required before a withdrawal is processed.

To register and use the services of 999myr, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration. 999myr complies with child protection laws and encourages all parties to report any use of the platform by minors.
• Residing in Malaysia or accessing the platform from Malaysia in a manner that is lawful under local regulations.
• Have an active Malaysian phone number for OTP verification during registration and account operations.
• Never had an account closed or banned by 999myr due to prior terms violations or fraudulent conduct.
• Register under your own name using accurate, truthful, and up-to-date information. Registration using another person's identity is strictly prohibited.

Each individual is only permitted to hold one account on the platform 999myr. Multiple account ownership by the same individual — even under different names, phone numbers, or devices — is a serious violation of these terms and will result in the closure of all associated accounts and the forfeiture of all credits and bonuses.

During registration, you are required to provide accurate information, including your full name, an active Malaysian phone number, and a strong password. 999myr reserves the right to request additional identity verification documents (KYC) at any time, particularly before processing withdrawals that exceed certain limits.

999myr supports deposits and withdrawals across a wide range of popular Malaysian payment methods. All transactions are conducted in Malaysian Ringgit (RM) only. Limits and conditions are as follows:

Withdrawal of winnings at 999myr processed within 45 seconds for all payment methods listed above. No withdrawal fees are charged by 999myr. However, some banks or e-wallet providers may impose their own processing fees, which are beyond our control.

Prior to processing your first withdrawal, members may be required to complete the KYC process by uploading a valid proof of identity. This is to safeguard your funds and ensure compliance with applicable legal requirements.

All bonuses and promotions offered by 999myr subject to the detailed terms stated on each offer. The general terms applicable to all promotions are as follows:

• Each member is entitled to receive the welcome bonus once only during the lifetime of their account.
• Bonuses may not be combined with other promotions unless explicitly stated in the relevant promotion's terms.
• Rollovers must be completed within the timeframe specified for each promotion. Bonuses with incomplete rollovers at the end of the specified period will expire and be forfeited without compensation.
• Bets placed on games with a house edge exceeding 15% may not count, or may only partially count, toward the rollover requirement, depending on the specific promotion terms.
• Bonus value cannot be withdrawn directly — only net winnings generated from bonus use may be withdrawn after the rollover requirement has been met.
• 999myr reserves the right to cancel any bonuses and associated withdrawals if abuse of the promotional system, fraud, or use of multiple accounts is suspected.

Rollover progress can be monitored in real time under the "My Promotions" section in your account dashboard. If you notice any discrepancy in your rollover calculations, please contact our customer support team 999myr immediately for coordination.

All games available on the platform 999myr — including slots, Live Casino (Baccarat, Blackjack, Roulette, Dragon Tiger), Sports Betting (Malaysia Super League, EPL, badminton, cricket), e-sports, lottery, and Table Games — are operated in accordance with international standard regulations and independently audited.

• The results of all digital games are final once a round or wager has been completed. No appeals may be made against the outcome of a game that has been technically concluded.
• In the event of a technical disruption during an active game round, 999myr reserves the right to void the relevant round and return the wagered credits to the member's account.
• Winnings arising from technical glitches, system errors, or obvious pricing errors will not be honoured, and 999myr reserves the right to void such winnings.
• For Sports Betting and e-sports, betting limits and odds are subject to change depending on market conditions. Bets that have been accepted and confirmed will not be altered.
• If a sporting event is cancelled or postponed beyond the stipulated period, all related bets will be voided and credits returned in accordance with the standard rules set out in the sports section of the platform.

The security of your account is a shared responsibility between 999myr and you as a member. The following are your responsibilities in keeping your account secure:

• Keep your account password confidential and do not share it with anyone, including family members.
• Use a strong password that is different from those used on other platforms.
• Log out of your account after every session, especially when using a public or shared device.
• Report any suspicious activity or unauthorised access to your account to the customer support team 999myr immediately.

999myr will never ask for your account password via email, phone, chat, or any other communication channel. Any such request is fraudulent and must be reported immediately.

You are fully responsible for all activities carried out through your account as long as it is accessed using the correct login credentials. 999myr will not be held liable for any losses arising from your negligence in maintaining your account security.

The following activities are strictly prohibited on the platform 999myr and may result in immediate account closure and forfeiture of all credits:

• Multiple account ownership — Registering more than one account under your own name or using another person's identity.
• Payment fraud — Using unauthorised payment methods, disallowed credit cards, or stolen financial information.
• Bonus abuse — Attempting to manipulate the promotions system through multiple accounts, fraudulent transactions, or other unauthorised methods.
• Money laundering — Using the platform for money laundering or any other illicit financial activity.
• Use of malicious software — Using automated bots, hacking software, game manipulation tools, or any technology that provides an unfair advantage.
• Unfair collusion — Colluding with other members to manipulate game outcomes, particularly in poker games or Sports Betting.
• Withdrawal system abuse — Depositing and withdrawing funds without meaningful wagering activity, with the intent to exploit exchange rates or bonuses.

999myr reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any terms stated in this document.
• Evidence or suspicion of fraud, money laundering, or other illegal activities.
• Failure to submit the requested KYC documents within the stipulated timeframe.
• A voluntary account closure request submitted by the member themselves for personal reasons.
• Self-break or self-exclusion requests submitted by members through the responsible gaming feature.

When an account is closed at the member's own request, any valid credit balance (excluding bonus credits with incomplete rollover) will be refunded via the original payment method within 3 business days. If an account is closed due to a terms violation, 999myr reserves the right to withhold all credits, including legitimate winnings, until the investigation is concluded.

Members whose accounts have been closed due to violations are not permitted to re-register on the platform 999myr. Any attempt to do so will be considered a further violation of these terms.

All platform content 999myr including but not limited to interface design, logos, text, graphics, images, software code, domain names, branding, and layout, are the property of 999myr or our licensors and are protected by applicable copyright, trademark, and intellectual property laws.

Members are granted a limited, non-exclusive, and non-transferable licence to access and use the platform solely for personal and entertainment purposes. Members are not permitted to:

• Copying, distributing, downloading, printing, or reproducing any part of the platform without prior written consent.
• Using logos, names, or branding 999myr in any manner that could mislead the public or damage the reputation of the platform.
• Reselling or commercialising access to the platform or any of its content to third parties.

999myr shall not be liable for any direct or indirect losses arising from:

• Technical platform disruptions beyond our control, including internet outages, third-party server failures, or natural disasters.
• Unfavourable betting or game outcomes for the member — all bets are placed entirely at the member's own risk.
• Losses resulting from a member's own negligence in safeguarding their account information.
• Delays in withdrawal processing caused by third parties such as banks or e-wallet providers.
• Changes in laws or regulations that affect the availability of platform services in certain regions.

Platform 999myr is provided "as is" without any express or implied warranties regarding accuracy, completeness, or fitness for a particular purpose.

999myr is fully committed to responsible gaming and the well-being of its members. Gaming on our platform is intended purely for entertainment and should not be treated as a source of income or a way to resolve financial difficulties.

Responsible gaming features provided by 999myr covers:

• Daily and weekly deposit limits — Set a maximum amount you can deposit within a given period.
• Daily and weekly loss limits — The game will automatically stop once the set loss limit has been reached.
• Play time limits — Automatic notifications and session stops when you have been playing beyond your set time limit.
• Temporary self-exclusion — Block access to your account for anywhere from a few hours to several months.
• Permanent self-exclusion — Permanent account closure for those who feel they need more serious assistance.

All of the above features can be activated under the "Responsible Gaming Settings" section in your account dashboard. Once a limit or self-exclusion period is activated, it cannot be reduced or cancelled within the set period — this is for your own protection.

999myr reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any significant changes via in-platform notifications or registered email at least 7 days before the changes take effect.

Continued use of the platform 999myr after the updated terms take effect will be considered your acceptance of the new terms. If you do not agree with the updated terms, you have the right to close your account before the new terms come into force.

These Terms & Conditions and any disputes arising from the use of the platform 999myr is governed by the principles of applicable law. Any dispute that cannot be resolved through negotiation will be referred to the designated alternative dispute resolution process.

For any enquiries regarding these Terms & Conditions, please contact our customer support team 999myr via live chat on the platform or by email at support@999myr.asia. Our team operates 24 hours a day, 7 days a week and is ready to assist you in Bahasa Melayu.